Energy consumers
                            Energy Consumers
                        
                            Eletricity
                            
                        
                        
                                            How does it work
                                            Who is Who
                                            Connecting to the electricity grid
                                            Contracting/switching supplier
                                            Regulated electricity tariff
                                            What is included in the price
                                            Understanding the invoice
                                            How and when to pay
                                            Meters - readings and estimates
                                            What do I need to know about supply cut-off
                                            Problems with your electricity supplier’s customer service
                                            Submitting complaints or information requests
                        
                        
                            Gas
                            
                        
                        
                                            How does it work?
                                            Who is who?
                                            Connecting to the natural gas grid
                                            Contracting/switching supplier
                                            Regulated natural gas tariff
                                            What is included in the price
                                            Understanding the invoice
                                            How and when to pay
                                            Meters - readings and estimates
                                            What I need to know about supply cut-off
                                            Problems with your natural gas supplier’s customer service
                                            Submitting complaints or information requests
                        
                        
                            Eletric Mobility
                            
                        
                        
                                            How does it work?
                                            Who is who?
                                            Contracting/switching supplier
                                            What is part of the price?
                                            Understanding the invoice
                                            How and when to pay
                                            Submitting complaints or enquiries
                        
                        
                            Fuels
                            
                        
                        
                        
                            LPG
                            
                        
                        
                                            How does it work?
                                            Who is who?
                                            Connecting to the piped LPG network
                                            Contracting
                                            What is included in the price
                                            Understanding the invoice
                                            How and when to pay
                                            Meters - readings and estimates
                                            What I need to know about supply cut-off
                                            Problems with your supplier’s customer service
                                            Submitting complaints or enquiries
                        
                        
                            Bottled gas
                            
                        
                        
                                            How does it work?
                                            Who is who?
                                            Purchasing/exchanging gas bottles
                                            Prices
                                            Social tariffs
                                            Understanding the invoice
                                            Submitting a complaint or information request
                        
                        
                            Know More
                            
                        
                        
                                            Natural Gas: How does it work?
                                            Electricity: How does it work?
                                            LPG: How does it work?
                                            Fuels: How does it work?
                                            Electric Mobility: How does it work?
                        
                        
                            Highlights
                            
                        
                        
                        
                            Information
                            
                        
                        
                        
                            Tips & Notes
                            
                        
                        
                        
                            Simulators
                            
                        
                        
                            Retail suppliers
    
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                                
                            
                    
                                        
                                    
                                    
                                    