How does it work
To find out more about this, have a look at the guide Electricity: how does it work? and the printed version.
Energy consumers
Energy Consumers
Eletricity
How does it work
Who is Who
Connecting to the electricity grid
Contracting/switching supplier
Regulated electricity tariff
What is included in the price
Understanding the invoice
How and when to pay
Meters - readings and estimates
What do I need to know about supply cut-off
Problems with your electricity supplier’s customer service
Submitting complaints or information requests
Gas
How does it work?
Who is who?
Connecting to the natural gas grid
Contracting/switching supplier
Regulated natural gas tariff
What is included in the price
Understanding the invoice
How and when to pay
Meters - readings and estimates
What I need to know about supply cut-off
Problems with your natural gas supplier’s customer service
Submitting complaints or information requests
Eletric Mobility
How does it work?
Who is who?
Contracting/switching supplier
What is part of the price?
Understanding the invoice
How and when to pay
Submitting complaints or enquiries
Fuels
LPG
How does it work?
Who is who?
Connecting to the piped LPG network
Contracting
What is included in the price
Understanding the invoice
How and when to pay
Meters - readings and estimates
What I need to know about supply cut-off
Problems with your supplier’s customer service
Submitting complaints or enquiries
Bottled gas
How does it work?
Who is who?
Purchasing/exchanging gas bottles
Prices
Understanding the invoice
Submitting a complaint or information request
Information
Tips & Notes
Simulators
Supplier switching
Retail suppliers
- Energy consumers|
- Eletricity|
- How does it work
