08/05/2023

ERSE - the Energy Services Regulatory Authority - held an intensive training course for the regulators of RELOP - Associação de Reguladores de Energia dos Países de Língua Oficial Portuguesa (Association of Energy Regulators of Portuguese-Speaking Countries) on “Electricity Sector: Indicators of Quality of Service and Economic and Financial Performance of Regulated Companies”.

This initiative, developed within the RELOP objective of cooperation and knowledge sharing through specific training programmes on regulation, involved 19 participants from four regulatory authorities: ARENE - Mozambique, ARME - Cape Verde, AGER - São Tomé and Príncipe and IRSEA - Angola.

The training, attended by experts from seven ERSE organisational units, covered various regulatory topics such as economic and financial performance indicators, technical and commercial quality of service, internal management and planning tools, regulatory powers and consumer support.

The opening of the training session was attended by Pedro Verdelho, Chairman of ERSE’s Board of Directors, Ricardo Loureiro, member of the Board of Directors, and Artur Trindade, Executive Director of RELOP.

RELOP currently brings together 12 energy regulators from Portuguese-speaking countries with the aim of promoting cooperation between bodies with regulatory powers and responsibilities in the energy sector, namely electricity, natural gas, oil and its derivatives and biofuels.